Our contacts
The primary customer communication channel is the ticket system in the client area.
Before contacting us through another channel, please open a ticket and provide its number if further communication with staff is needed.
This is not a whim. Tickets solve the following problems:
- Confirmation of the legitimacy of the request, because only an authorized client can open a ticket and only for their own services.
- The duty support staff constantly monitors tickets, so you do not have to guess who is currently on shift.
- We are categorically against transferring passwords through third-party communication channels and prohibit our employees from doing it.
- There is a possibility to check if the message was delivered because all communication is recorded in the ticket.
- The system records date and time of messages that may be necessary for subsequent conflict resolution.
This contact list is official. If someone outside this list contacts you and claims to represent our company, please report it through a ticket.
Hosting Company
New Wind D.O.O.
02894211
Jadranski Put BB,
Budva, 85310,
Montenegro